ACCOUNT CREATION QUICK GUIDE
- 01. Download the AthleteRated app (one word)
- 02. Select Player and create your profile using the athlete’s legal name and date of birth.
- 03. Upload required date of birth documentation and current school document.
- 04. If under 18, enter parent/guardian name, phone, and email accurately.
- 05. Complete annual verification payment.
- 06. Wait for verification status to update to Verified.
BEST PRACTICES FOR PLAYERS & PARENTS
Every single athlete must use a unique email address. Duplicate emails cannot be used for multiple athletes.
Youth athletes must enter the athlete’s legal information. If under 18, parent/guardian name, phone, and email are required. A consent agreement will be sent to the parent email and must be completed.
All Date of Birth documents must be submitted front-facing. Void or altered birth certificates are automatically rejected.
School documents must show the athlete’s current grade for the current school year (example: 2025–2026 8th Grade).
If verification is rejected after payment, you do not need to resubmit payment—only correct and resubmit documents.
If verification remains pending, the most common reasons are incomplete payment or parent consent email not completed.
If verification remains pending, the most common reasons are incomplete payment or parent consent email not completed.
If the parent email was entered incorrectly, resend from verification screen. If unresolved, email accounts@athleterated.com with athlete name, DOB, and updated parent information.
FAQ For Parents & Players
Your Question answered Here
Why is my verification still Pending?
- The top reasons are incomplete payment or the parent/guardian consent email has not been completed. Verification cannot be approved until both are complete.
I never received the consent email. What should I do?
- Return to verification, confirm the parent email is correct, and resend the consent email. If unresolved, email accounts@athleterated.com with athlete name, DOB, and updated parent information.
What documents are required?
- You must upload a valid front-facing Date of Birth document and a current school document showing grade level for the current academic year. Altered or outdated documents will be rejected.
What is Athlete Rated?
- Athlete Rated is a modern youth sports verification and engagement platform designed to ensure fair play, accurate age verification, and streamlined event check-ins using QR code technology.
How much does verification cost?
Verification costs $14.99 per player per year.
How long is my verification valid?
- One verification covers the entire school calendar year — September 1 through August 31.
What documents are required for player verification?
- A clear front-facing photo
- Birth certificate, passport, or government ID
- Current school year report card, class schedule, or homeschool grade letter
My status says Pending — what should I do?
- If your status is pending with no rejection:
- Double-check the parent/guardian email address you entered.
The parent email is required for consent and waiver signing for all athletes under 18.
- Ask your parent/guardian to check spam for an email from info@athleterated.com
Still stuck? Submit a support ticket:
👉 Support Ticket
My verification was rejected. Do I have to pay again?
No. Simply review the rejection notes and submit the required updates — there is no additional charge.
- Need help? Open a ticket here:
👉Support Ticket
How do I join a team roster?
- Tap the bell icon.
- Open your roster invite.
- Select Accept.
- If your invite doesn’t appear, contact support:
👉 Support Ticket
How do I check in at an event?
- Scan the Event QR code or open your Event page and tap Check-In.
- If check-in fails, submit a ticket immediately:
👉 Support Ticket
